For all damage claims, please email firstname.lastname@example.org with the subject line "Damage". Please include the following: Invoice or PO#, Company Name, Style number, Photo of damage, and Photo of care label.
- No credits are accepted after 15 days(Absolutely, no returned for special order.)
- Shipping and handling are non refundable. (Including all refused and unaccepted packages.)
- If the package is returned in opened condition, there is a minimum 20% restocking fee.